Business Verification & Setup Details

Required to activate your missed call automation and phone number

To activate your missed call text-back system, we need to verify your business and collect a few setup details.

This verification is required to:

Secure and assign your dedicated business phone number

Comply with carrier and messaging regulations

Configure the automation to match how your business operates

Once submitted, we’ll review and complete your setup so your system can go live without delays.

Please ensure all information is accurate

SECTION 1 — CLIENT & BUSINESS IDENTITY

Full Name (Business Owner / Director)

Legal Business Name

Business Entity Type

Sole Trader

Limited Company/LTD

LLC

Partnership

Trading Name (if different from legal name)

Business Registration Number

SECTION 2 — BUSINESS CONTACT DETAILS

Business Email Address

Existing Advertised Business Phone Number

Is this phone number also your personal phone number?

Yes

SECTION 3 — SERVICE DETAILS (FOR AI CONTEXT)

Type of business/Trade

If other was selected please write your type of business here

Service Area (Towns or Postcodes/Zip codes Covered)

SECTION 4 — MISSED CALL HANDLING PREFERENCES

Primary Goal After a Missed Call

Call the customer back

Book an appointment automatically

Continue conversation by SMS first

Are emergency jobs a priority for you?

Preferred Response Style

Friendly & conversational

Professional & direct

Short & efficient

SECTION 5 — CALENDAR & AVAILABILITY

Do you want customers to book appointments automatically?

Available Time Window

SECTION 6 — REGULATORY BUNDLE DOCUMENT CONFIRMATION

I understand that SMS & call automation requires business verification

Yes, I understand

I confirm I can provide the following:

Proof of business registration

Proof of business address

Photo ID of business owner

1️⃣ Proof of Business (Upload ONE)

Accepted examples:

Certificate of Incorporation / Articles of Organization
Business Registration Certificate
EIN Confirmation Letter (US) or UTR / VAT Certificate (UK)

Requirement:

Must show the legal business name
Must be an official government-issued document

Proof of Business *

2️⃣ Proof of Business Address (Upload ONE)

Accepted examples (dated within last 3 months):

Utility bill (electric, gas, water, internet)
Business bank statement
Government-issued letter

Requirement:

Address must match the address entered in GoHighLevel
PO Boxes are not accepted

Proof of Business Address *

3️⃣ Owner / Director Photo ID (Upload ONE)

Accepted examples:

Passport
Driving licence

Requirement:

Must be valid (not expired)
Name must match the business owner/director listed

Owner/director Photo ID *

⏳ Important

Document verification typically takes 1–3 business days after submission.
Your free trial will begin immediately once your documents are approved.

SECTION 7 — FREE TRIAL CONSENT & EXPECTATIONS

I understand and agree that:

My existing business number will not change

Only missed calls trigger automation

SMS replies come from a system number

Live calls still ring directly to me

This is a free trial, not live call answering

I confirm I want to start the free trial

Yes

By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply.Reply HELP for help or STOP to opt-out.

By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.

We appreciate you taking the time to reach out. Your request has been successfully received, and our team is already working on it. We’ll get back to you as soon as possible with more details or the next steps.

In the meantime, feel free to explore our website for more information or check your email for any updates we may have sent. If you have any other questions, don't hesitate to contact us again.

We value your interest and look forward to assisting you soon!

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