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LaVid Launchpad

Setup Progress

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0 of 6 Completed

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1. Review Overview

Completed

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2.Review Request Timing

Completed

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3. Review Request Message

Not Started

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4. Negative Feedback Handling

Not Started

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5. Review Follow-Ups

Not Started

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6. Review Widget & Display

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0 of 6 completed (0%)

2. Review Request Timing

Choose when review requests should be sent automatically.

1. When should we ask for a review?

Unable to find form

Immediately

after job completed

1 hour

after job completed

2 hours

after job completed

Same evening

Next morning

Custom delay

2. What should trigger the review request?

Unable to find form

Job marked completed

Invoice paid

Appointment completed

Manually sent by business

Unable to find form

For most electricians, we recommend sending the first review request 1-2 hours after a successful job.

Why timing matters

  • The right timing gets more reviews

  • Ask too early and customers may forget

  • Ask too late and the experience fades

Best Practice

  • 1-2 hours after job completion is the sweet spot

  • Trigger on job completion for best results

  • Stay within business hours when possible

Recommended for Electricians

  • Jobs are fresh in the customer's mind

  • Customer satisfaction is at its highest

  • Increases the likelihood of 5-star reviews

Need Help?

Our team is here if you get stuck at any point.